New Blog Templates shows a database error

When trying to create a new site from a blog template, I get an error: Insertion Error: Table '**********.6YxIIAm_24_wc_download_log' doesn't exist - The template was not applied. (New Blog Templates - With CREATE TABLE query for Additional Tables)

  • Adam Czajczyk

    Hello Nigel

    I hope you're well today and thank you for your question!

    I run a number of tests on my own setup with New Blog Templates and I wasn't able to replicate that issue. Disabling and removing WooCommerce, renaming the table prefix and even dropping the table all together - the template was applied properly with no error on my end.

    I think this is something specific either to settings of the site or I missed some configuration option during the testing. Therefore, in order to be able to test and troubleshoot it further, I'd like to take a closer look at your site's configuration first so would you mind enabling a support access to it for me?

    To do so, please go to the "Network Admin -> WPMU DEV -> Support" page in your site's back-end and click on "Grant support access" button there, then let me know here once it's ready.

    Best regards,
    Adam

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