New Multisite Installation at WP Engine - Problems

I've made two attempts to install and configure a new multisite installation at WP Engine. Several of their techs have gotten involved but we've had no luck. We want to use your Domain Mapping plugin as it has functionality integrations with some of your other plugins that we want to use moving forward. WP Engine is more familiar with the WordPress MU Domain Mapping plugin. There seems to be some conflicts or corruptions or improper configurations arising with the use of your Domain Mapping plugin and we are hoping you could help us sort it out.

The primary site is The WP Engine install name is theformula. The url for the install is

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