I've just installed Support for the first time on a localhost XAMPP install.
I can create a support ticket, but cannot create any FAQs. It requires a category and that is empty in the FAQ screen. When trying to create a category, it flashes up a message that it was created, but it doesn't appear in the list of FAQ categories. The list is empty. The support tickets show a default category, but nothing for FAQs.
I've tried to deactivate/activate the plugin, delete and reinstall it and have also tried removing the wp_support* tables before reinstalling. No difference.