Newbie: I can only do the automatic update on one site -

Hi, Newbie: I can only do the automatic update on one site - at this time I can't upgrade - are there any instructions on how to update the plugin manually. I tried downloading the new and installing - but received a fatal error.

Thanks so much! J

  • Jack Kitterhing
    • Code Norris

    Hi there @Jaie Benson

    I hope you are well today and thank you for your question.

    You can do this by downloading the plugin, then replacing the files using FTP by overwriting your current ones, though please note any custom CSS etc would be lost.

    Could you tell me what fatal error you got please?

    Thank you!

    Kind Regards
    Jack.

  • Jack Kitterhing
    • Code Norris

    Hi there @Jaie Benson

    I hope you are well today, sorry for the delay.

    You don't have to install the plugin via FTP, just another option :slight_smile:

    Could you tell me what the fatal error was please? :slight_smile:

    Thank you and sorry again for the delay, have a great weekend!

    Kind Regards
    Jack.

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