Newsletter assistance

Hi,

I am unable to find the chat option even though I was just chatting with someone. Is there a reason this option has been eliminated from our subscription?

The issue we are having issues with is the MailChimp integration and usage. We installed MailChimp as per the instructions provided by Michelle. Then when we went to configure - nothing further happened. On the top of the page, it said in order to send out emails to our members, we would have to install the newsletter plugin, which we did. Now that we are trying to configure it, it tell us that we do not have access to it.

Could someone please help us figure out how to send out newsletters now that we have both plugins? Also, livechat would be much easier.

Thank you.