No comment box and Facebook albums


Earlier today I asked this question but I didn't get a response so I'm gonna ask it again now. I have bought Ultimate Facebook so I could have Facebook comments under my blog posts and Facebook albums on my page. However, neither of those seem to work. I tried the comments with WP comments enabled and disabled and it doesn't work. I've tried different shortcodes for the album but nothing appears. And I've gave them extended permissions. (I turned the support staff access on for you). It's kind of urgent because I'm going on holiday tomorrow and it must be finished by then.

Thanks in advance,