No Export Order button on latest Marketpress version? URGENT

Hi,
What happened to the Export Order button in Marketpress? Our whole system is set up around downloading the order into an Excel spreadsheet that is programmed to do all sorts of things with the order. Where did it go? When will it be back?
Thanks,
Sherry

  • Nithin
    • Support Wizard

    Hi Sherry,

    I'm afraid, MarketPress no longer offers features to Export order. At the moment, you'll have to use a third party plugin like WP ALL Export to achieve this:
    https://wordpress.org/plugins/wp-all-export/

    We already have a feature request regarding this, more +1 the thread receives from the members, the more it'll be considered for implementation in the future release.
    https://premium.wpmudev.org/forums/topic/export-all-orders-from-marketpress

    Kind Regards,
    Nithin

  • Sherry
    • Site Builder, Child of Zeus

    Hi Nithin,
    Why would that function be removed when it was there previously? It's expected that an ordering system can dump data into at least a CSV file. How does one create a Packing List now?

    I think Marketpress was actually better in previous versions. I am finding a lot of bugginess in this most recent version, aside from the issue that the Export Order function no longer exists. For instance, today we (Admin) received notification that an order had shipped - and it listed every product in the store! Everything else in the email was blank - the order # it showed was from a different order of one product that we did not mark as shipped. I hope that doesn't happen again. Another bug is that when I look up a previous order and an item has two variations, on the order it has the range of price between the variations and does not indicate which of the variables was in the order. I wish I could return to an older version. Not sure how to report these bugs so I'm putting them here.
    - Sherry

  • Kasia Swiderska
    • Support nomad

    Hello Sherry,

    I apologize for the inconveniences caused by new MarketPress version - at the moment some features are no longer there in plugin, however it is not said that they won't be implemented in the future.
    For now we advise to use plugin to export - and it can export orders to CVS file:

    you can customize how the output looks in file by adding and removing fields in export.

    For the other issues - would you mind allowing support access so we can have a closer look at this?
    To enable support access you can follow this guide here:
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    kind regards,
    Kasia

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