No index of tickets shown

I am using the Support System plugin. When I activate any Upfront theme the support tickets don't show up in the index.

  • Panos
    • SLS

    Hi Raymond ,

    Thanks for reporting this issue.

    Could yo uplease download mu-plugin from here:
    https://gist.github.com/panoslyrakis/5e25a23271048c049443597f466a4378

    and upload file to your wp-content/mu-plugins folder ( if that folder doesn't exist you can simply create a new folder and name it mu-plugins ).

    Then in you Support index page you can add the following shortcode:

    [support_system_upfront_tickets_front]

    Do not delete the previous shortcode, the page's content should look like:

    [support-system-tickets-index]
    
    [support_system_upfront_tickets_front]

    You may also need to add some custom css in your region to hide some bullets :

    .support-system-tickets-list li {
        list-style-type: none;
    }

    Please let us know if this helps!

    Cheers!

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