no reply to last post over 12 hrs

i have realised there has been no reply to my last post
please advise

  • Dimitris
    • Support Star

    Hey there antony,

    hope you're doing good!

    I can see that all of your previous threads are being followed by some support staff already so please let's keep up in these threads. It's been a bit hectic in our forums lately so we try to keep up with every single member and thread, your patience here is highly appreciated!

    Also please keep in mind that you don’t have to bump your threads, cause as described in our doc page here

    We reply on threads from oldest to newest based on last post to ensure our support is spread out evenly. Bumping your ticket will only make the last post newer and push yourself further down the queue. Hijacking or creating multiple tickets will also lead to delays

    If I miss something here, please do correct me! :slight_smile:

    Take care,

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