No valid shipping address found

Getting error message- no valid shipping address found

  • Vaughan
    • Support/SLS MockingJay

    hiya

    where are you receiving this error?

    which shipping method are you using.

    i can't seem to find anything on that error itself. is that the exact message or does it say "No valid shipping options found. Please check your address carefully"

    could you post a screenshot of your shipping settings?

    thanks.

  • Linda
    • New Recruit

    I am receiving the error when I use the website to try to make a test purchase. I am using USPS to ship. We are not yet live with them and are trying to get that resolved. The tech support on their (USPS) end did not want to let us go live as they do not have a recorded test with our number.

    The exact message is "No valid shipping options found. Please check your address carefully."

    Not sure how to take and / or add a screen shot- Sorry.

    Thanks for your help!

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