Not 65,353 anymore but zero for Support plugin

Thought I'd start a new topic as this seems to be related but different than the original 1.6.1 problem.

Another thing I ran into after reinstalling the Support plugin was that I no longer saw the 65,353 count for questions in a category but my count actually kept reverting back to zero questions on all 3 categories.Kept going into the database and changing it to the correct amount.

Deleting a question causes this.

How to reproduce this problem:

1. Go to Network Admin > Settings > FAQ Manager
2. Make sure you have at least 2 or 3 categories so you can see the count change for each category
3. Add a few questions and answers to each category
4. Go back to Site Admin > Support > FAQ
5. Verify that your question count is correct for each category
6. Go back to Network Admin > Settings > FAQ Manager
7. Select one of the questions by putting a check mark in the box to the left of the question
8. Scroll down and click the Delete Questions button
9. This will delete only the checked question
10. Go back to Site Admin > Support > FAQ
11. See if your question count now says zero for all categories

This is a fresh clean install of v1.6.2 - Support plugin.
I did this 3 times with the same results. Can anyone else verify this or should I just switch from coffee and go straight to bourbon?

  • Philip John
    • DEV MAN’s Apprentice


    Tell you what, let's make a deal - if we can't verify this you can switch to bourbon. Otherwise, we crack out the good stuff instead?! :wink:

    I don't have a test Multisite at the moment (annoyingly) so I'll get one of the guys to test this and report to the developer if we get a hit!


  • Philip John
    • DEV MAN’s Apprentice


    As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.

    If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.


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