Not able a new element in a page

Dear Sir,

I'm not able to add a new element by creating page 7 in the following unit.

http://learn.tjc.org/wp-admin/admin.php?page=course_details&tab=units&course_id=152&unit_id=1311&action=edit

Can you help me troubleshoot the problem?

Thanks a lot!

  • Nastia
    • Support Rock Star

    Hello Darren

    I'm sorry to hear you have this issue!

    Would you please let us know what element you wish to add? Do you see any errors?

    Please run a quick check for a conflict with another plugin or theme.

    Deactivate all other plugins and test if the Auto Post Scheduler is working. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the flowchart from our Getting Support manual:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If the issue still persists, please grant access from WPMU DEV > Support so I can have a closer look?

    Please advise,

    Cheers,
    Nastia

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