Not creating users

I cannot begin to tell you how much I loathe this plugin. I've been trying to use it on several sites for several months, and it rarely works as expected. The errors mesages are not very useful - they don't give enough information - just that something hasn't worked.

Some users are created and some not - and no reasons are given for the failure. Some more detailled error messages would definitely help us create useable CSV and XLS files for upload.

Now let me come to the current problem. (WP 3.1.2, BP 1.2.8 - batch create 1.1.2)
I have a CSV file that I have uploaded to the admin interface for Batch Create - no problem.
Message "item added to cue"
Fantastic!
You'll see in the screen shot: Instructions point 4: You need to click on the link 'here' in 'Click here to process the queue.'
Please see screenshot to notice that there is no link to click to process the queue!
Helpful
Oh - but I can clear the log file....

Please help. This plugin is painful. It would be a joy if it worked reliably.