NS cloner vs. multisite content copier


I have purchased NS cloner for 1 month. I have tried to clone one subfilder site to the mainsite. The targetsite was not working - menu's was not working, corrupted CSS and so. I have read in various froums this might is caused by poor set up. Orginally I used Multisite content copier when I orginally moved the the main site to a subfolder. My question is: Can I get my subscription for NS cloner converted to Multisite Content Copier. ? NS Cloner was purchased just a few days ago.