On Events+ page when I click to view an event nothing

Server and site access and debug.log is included in the chat. Mary is a regular. She's getting a ton of errors in debug.log. This could be a combination of problems. It's a live site where she cannot do a conflict test. JS console did not turn up anything. Please ticket this then flag it SLS in Asana.

URL https://christiangays.com/events-list/

  • Nahid
    • Tech Support

    Hi there Mary !
    Hope you are having a great day!

    I'm sorry about the matter that you're facing this issue. Before discussing about the debug.log and other causes, let me ask you some quick questions:

    1. Do you have any redirect plugins activated on your site?
    2. Can you set up a dev/staging site for the plugin/theme conflict test?

    Possible Reasons:
    1. Redirect plugins: As far as I can see, the link for the 'View event' button is okay. But whenever you click it, it redirects you back to the events-list page. This can be caused due to any redirect plugins or functions.
    2. Plugin/Theme conflicts: From the analysis of your very weird and long debug.log file, what I can see is there are a lot of errors from your plugins. They are widget options, popup builder, e-newsletter, image upload for bbpress pro and insert php.

    My recommendation: I'd strongly recommend you to set up a dev/staging site and initiate a plugin/theme conflict test.

    Hope this helps. I'll be looking forward to hearing from you. Thanks!


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