only network admin can see theme options

hey guys,

I know this isnt your problem but thought someone might know.

bought a theme for a client and all went well until he logged on and couldn’t see the theme options for the theme!!!

seems only network admins can see not admins…

where is this located so I can change it in a theme normally?

I been going through the theme for ages and now the developers are doing a local build trying to find it