only one site

only one site worked for sync users. Master site is webbuilderinc.com and merchant2grow.com, cannarebrand.com, projects.webbuilderinc.com did not work. I toggles all different options each time I tried.

  • Nithin
    • Support Wizard

    Hi Devon Shigaki,

    Hope you are doing good today. :slight_smile:

    Do you see any error when you are trying to setup the plugin? Could you please try checking this with debug option enabled, and then try to connect, and see whether it's generating any errors.

    You can find the log files generated under /wp-content/plugins/user-sync/log/error.log, please share that in your next reply in txt file format so that we could give a closer look.

    If you don't see any logs generated, or any /log folder, you'll have to create the folder manually, and then re-trying debugging it, so the errors are generated in your system.

    For more info about debugging, please check the following link:

    https://premium.wpmudev.org/project/wordpress-user-synchronization/#product-usage

    Please let us know how that goes, have a nice weekend. :slight_smile:

    Kind Regards,

    Nithin

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