Opt-in not displaying


I can't figure out why the opt-in on the home page is not displaying on this site. It's currently set to Admin Test mode.

Support access is granted.

Thanks in advance,

  • Adam Czajczyk

    Hello Casper,

    I hope you're well today and thank you for your question!

    I checked your site and I'd like you to try changing the name of the opt-in in question so it didn't include "&" (an amperstand) character. Since it's inside the name it's also used as an ID inside the shortcode and it looks like the Visual Composer is turning it into a html entity which is a HTML "safe representation" of that character.

    That may be breaking shortcode execution (source of the page shows that it's not executed at all).

    After you make the change, please:

    1. Replace the current shortcode on the page, making sure that you do it while the editor (VC text module editor - when you add content to that text module) is switched from Visual to Text mode
    2. Clear WP Rocket cache, Theme Cache and you browser cache and check if that works.

    Let me know about the result please!

    Kind regards,

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