Our developer is facing a problem while setting up chat

Our developer is facing a problem while setting up chat plug in. We have placed them for test in following links.
http://club4causes.com/chat-test-page/
http://compare.club4causes.com/sample-page/

Chat window is visible to superadmin only not to the normal user please suggest us why it is not working for normal user. We are developing our website using buddypress and wordpress.