Page flow during registration process

Plugin is installed on a MU network site, but there is only one site thus far. I have set up a single membership level. When calling the Regisster page and entering and submitting registration data, the screen resets/redisplays but does not advance to the payment page. The user is correctly added to the Users file however, and the welcome email goes out via Automessage.

What can I do to get Register to correctly call and display the payment page?

Of note, the site is running over https:// exclusively.

  • Vinod Dalvi

    Hi Patrick,

    Thanks for posting on the forum.

    I could confirm this on your site but it's working fine on my test site.

    I think it has to do something with the capctha displayed on the registration page so please try temporary disabling it and make sure you have configured the Membership 2 Pro payment settings correctly.

    This can be due to plugin/theme conflict on your site.

    You can just try on your development site temporary using default WordPress theme like Twenty Fifteen and temporary deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

    https://premium.wpmudev.org/manuals/getting-support/

    Also would you mind if I logged in to your site and did some troubleshooting? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings as described on the following page and reply on this thread after granting it?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Kind Regards,
    Vinod Dalvi

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.