"pageok"// Not working properly with one of my sites.

Hi! I have already tried talking to support about this once and they havent helped, so i figured id post in this section. My site is not mapping correctly to the site i want it to be. I was wanting to link bigfatox.com/fatoxconstruction to fatoxconstruction.com, and i was just getting a pageok error. I contacted GoDaddy, and they said that everything is set up correctly on their end, and that i needed to go to you guys. I have one site already set up that works fine, but with this one it doesn’t. I have already allowed support access to my site.