password protect

Hi Guys. I have a volunteer helping me with some of the small issues we are having with our training site. We have been having on going problems with password protecting on of our three courses, it's the only one where a min standard is required and this has to be checked before access to the course via a coupon number can be given.

This is what she says: Hi All,

Not sure if this works the way it should. When I go (incognito) to and click ‘add to basket’ nothing goes in my basket and I’m not asked for a password to use the coupon.

Clicking on the ‘add to basket’ takes you to the actual course page details where the content says ‘Thank you for applying for ABM Mother Supporter training. We are pleased to accept you for training as a Mother Supporter. We wish you all the best with your training and hope you enjoy completing it.’ and then the button ‘enrol now!’

From what I can gather putting the product to ‘password protected’ means that you can’t add it to the basket at all.

If I create a user account within wordpress I then become a ‘subscriber’ and I then are greeted with the ‘passcode required to enrol’ part but even putting the actual passcode set up in coursepress of mothersupportpass still gives me no joy.

We need to look at how the products are linked because it all is a bit confusing with the ‘enrol code’ and the ‘coupon code’ and the now added ‘password code’ which actually seems to be impossible to enter.