Password Reset does not work

Hi.

Please refer to this screencast: http://screencast.com/t/FceTP4kXFGW?

Please note that I am unable to retrieve and reset my password, neither by username or email.

Please note that this feature used to work flawlessly. So I don't know if this is plugin related or MU plugin related or theme related.

Please advise.

A sample user name and email is

davidtester5

davidtester5@testing.com

Please advise

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