Pay Per View Not working on My Site

Hi there - I BOUGHT pAY PER VIEW A MONTH AGO & then was having issues with it & my videos module --

I posted this question last month ,i worked with 2 gents & had almost resolved it - BUT i had to stop for a while - Now I can't find that support thread so have to start a new one - I need the last bit of advice i was given again
Please help
thanks
Ntando