I was working with you regarding an Issue with this Plugin on my site. I've raised the ticket for the same on November 28, 2012 which is yet to be resolved.
Till Now, You said that I didn't provided you with the FTP Access so you're unable to help me. So, 2 Days Ago I've provided you with the FTP Access but you haven't still solved my Problem. I haven't received a response from you itself.
I'm working with "Tim" through emails, but even he didn't responded.
Also, I was trying through share the Ticket URL with my Friends and Forums so that they can know what's happening and they can help me with the issue on this Plugin. But, I can access the ticket when I'm logged in But I was not able to share it Publicly. I've seen several other tickets which are perfectly visible even when I'm logged in. Please inform me how can i share this ticket my friends and in Forums.
Regarding the Problem, I also see that you're not actively working on the issue. If You're working on it then I would be able to see the likes and tweets in my Settings Panel in Wordpress. I don't see any Increase in likes and Tweets so that I can atleast believe you're working on this issue.
I can't keep this Plugin Installed in my Blog since it's not working. It's effecting my Traffic and Revenue.
I don't really understand why you're doing this delay. It has been already 48HRs since i sent you the FTP and Site Login Details. I want you to solve this Quickly.
If You have any issues debugging the plugin then inform me when you'll debug so that I can uninstall the Plugin till then and I'll upload it once again when you're ready to Debug.
Inform me your reply ASAP.