Payment Information Step Missing


On check out from a store the payment information step is missing.

Help please at….

The site is in sandbox mode so please try and have a look….



  • aecnu
    • WP Unicorn

    Greetings Jeremy,

    Thank you for bringing this item to our attention.

    If I have said it once I have said it at least a hundred times here on the forums and the WPMU DEV lead developer has echoed the same: PayPal sandbox is erratic at best.

    Go live and we will work any issues regarding this manner, but as long as your in sandbox mode any assistance would be surely spinning our wheels and then as I have posted elsewhere then you go live and find it then does not work … lol

    I promise it has happened exactly this way in the past.

    Please go live with PayPal and run a test and let me know if you still have an issue.

    Look forward to hearing form you in any event.

    Cheers, Joe

  • PC
    • WPMU DEV Initiate

    Hi there,

    I noticed that we are still waiting for a response from you, have you managed to solve this? please let us know how you are getting on or if you need any further help or if in fact the problem is now solved.

    Cheers, PC

  • Brian Purkiss
    • Smushie Pies

    We hope you were able to resolve this. Since this thread has been inactive for some time I am going to go ahead and close the ticket. If you were unable to resolve it or have any further questions, please feel free to re-open the ticket – we are more than happy to help!

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