I have a new customer singing up to do pro-sites at a 12-month recurring payment.
They created their account today and went through and purchased the 12-month basic package (49.99). They went through the paypal process and purchased it yet I did not receive any money in the paypal account from them and from the admin screen on the site it still show them under the "ultimate package". It is setup that new accounts get a 7-day free trial with the ultimate package. Does the payment not go through until this 7-day trial is up?