Payment registration pop up page showing up with no payment details

When users attempt to make a payment the pop up membership page shows up with no payment details. If the user then refreshes the popup the payment button and details show.

How can this be fixed?

Here is a video showing the issue:

  • Tyler Postle

    Hey Daymon,

    Hope you're doing well today!

    I tested this on my own account to ensure it isn't a recent bug that crept in and it works as expected on mine. Would you be able to temporarily swap to the default 2015 theme and see if it works then? That way we will know whether it's a theme conflict or not.

    Also, it looks like you might be on WordPress 3.8.5, is that right? If so, make sure you upgrade to 4.1 - sometimes old versions of WordPress can cause conflicts.

    lastly it would be best to do a full plugin conflict check as well to make sure no other plugins are conflicting, ones to pay special attention to here are any caching plugin you may have active.

    Hope this helps!

    Look forward to hearing back on this.


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