Photo Shifting and Zoom

Good evening. I am using "Staff Directory" from Wordpress by Adam Toole to display staff. It works really, really well. Recently, I have been noticing that for some reason a few of my images are turning 90 degrees. I'm not sure what is causing this, but you can see the staff images on the left and it will be displayed.

http://cityofhanahan.com/government/police-department

I use Photon (Jetpack) Hummingbird from WPMUDEV and I believe that is it for my images.

Another thing that really gets on my nerves is the cropping. I notice in the thumbnail images there is a ?zoom=2 in the URL. Is that what is causing the images to be chopped? The heads of a lot of employees are missing.

Thanks,
David