Please Fix my account Every were I go for anything it thinks I am not a member

I don’t get any mail. here a ticket I put in last week.

when I view it their a blue button that says” become a member” I am a member or I would not have been able to leave a ticket.

The heading says: Hey @rmahon,

I gt no mail and no response for tickets asking for help

My email address is

Please contact me so I know you alive.