Please help with my individual product "image gallery"

Hello team

wordpress - using woocommerce. Theme "simple mag"

I need help making each of my shop products, image gallery, actually a gallery. Right now if they click on the image it opens in the same window, exiting them out of the screen. This is not good.

Take a look here, click this link:
http://chasinunicorns.com/shop/green-goddess/

click on the on of the other product images to see what I mean. It links to here:
http://chasinunicorns.com/wp-content/uploads/2017/02/IMG_3111.jpg

Someone please help! Need to make a gallery slide show ...

  • James Morris
    • WordPress Enthusiast

    Hello Matt,

    I hope you are well today.

    Unfortunately, I do not have access to the "simple mag" theme to test this issue on my own environment. In order to help you better with your issue, would you please grant me access to your site?

    You can learn how to grant WPMU DEV Support Access at the following link:

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please reply back here once you've enabled access so I will be notified.

    Best regards,

    James Morris

  • Matt
    • Design Lord, Child of Thor

    James!! Yay, okay I just installed and activated the plugin.... and granted support access for Chasinunicorns.com

    I really hope you can help me with this issue! Please let me know if there is anything else I can do, thank you so much!

  • James Morris
    • WordPress Enthusiast

    Hello Matt,

    I've taken a look at your site and your settings in your theme and in WooCommerce are all configured to support the lightbox or slider effect. I've tried changing some settings around and nothing seems to make a difference.

    I'm suspecting there is a conflict with a plugin on your site that is preventing this from working correctly.

    Could you please run a plugin conflict test as outlined in the following article? This will eliminate the possibility of a conflict with another plugin. https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Best regards,

    James Morris

  • Matt
    • Design Lord, Child of Thor

    Hi James

    thank you so much for you help I updated everything went through each plugin and i am kinda going crazy... I belive it is with the theme... but I don't want to mess anything up. Is there anything you can help me with?

  • James Morris
    • WordPress Enthusiast

    Hello Matt,

    Sorry for the delay in replying here.

    In order to help you better with your issue, would you please grant me access to your site and server?

    Please visit the Contact page and complete the form with the following information:

    Subject: "Attn: James Morris"

    In the Message box, please provide the following:

    - link back to this thread for reference
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    Best regards,

    James Morris

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