Please helpfinding the trouble maker… your advice is needed

Valued Support-Team,

we recognize that at least every 2 – 3 hours after repairing the BP Page Settings that the the settings disappear and needs to be repaired.

We would love having your support how to eliminate such a trouble maker which we never had before.

See attached screenshoot to clarify our request.

Big thanks in advance.

Cheers

Prinz

  • Sajid
    • DEV MAN’s Sidekick

    Hi @prinz

    Hope you are doing good today :slight_smile:

    I can see the pages are set and saved in Network > Settings > BuddyPress.

    Is it happened automatically or when you change something i.e activate/deactivate plugin/theme, change settings or when you update ?

    Please try to deactivate other plugins first temporarily to see which one of them causing trouble. Let us know if that still did not worked.

    Take care and have a nice day :slight_smile:

    Cheers, Sajid

  • Klaus
    • The Crimson Coder

    Hello Sajid,

    thanks for helping out in this matter. It's unlikely that trouble maker is caused byone of the activated plugins as we did not install/activate new one. All plugins actually active within our application were already active when last new user registration / new member signup were made… this was done by Ash + Tyler.

    BUT, we had to change PROFILE FORMS (there are actually two – one for subscriber only and one for signing up a membership) and for to those setting we deactivated temporarily m2PRO ADD ON Integration BuddyPress.

    Since then we experience that BP trouble as explained above and much more importantly we are unable to store any NEW Member signup (nor Subscriber only) …

    Please, dear Sajid let us urge you as highly experienced professional, help to solve this trouble. We can assure you, we did from our side everything possible before requesting your kind support.

    Hoping hearing from you shortly once again.

    Kind regards

    Prinz

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