Please watch this video

Please watch this video

http://www.screencast.com/t/OAP4Lf3o0UA

I can not even get started :slight_frown:

1 - Where is the users guide?
2 - How do you make the box noticeable for customers and tell them what it is "live chat" etc. instead of a tiny hidden box ?
3 - What do you have to do to be logged into the see the customer chat requests...does it have an audible etc. ?

Basically all the first questions any new person to the plugin would ask :slight_smile:

Thanks