Plugin installation Internal Server Error 500

Almost all the plugins throw an internal server error upon installation. The only plugin I was able to install after a conflict test, is Signup TOS.

  • viobru
    • Support

    Hi, Airy!

    Hope you’re doing well today :slight_smile:

    I was going to check the issue on your site but seems that there’s a problem when I log in cPanel because I can access it but it’s not loading properly and every time I click on any of the links (for instance, when trying to access the files from your install) I automatically get logged out and when I log back the link is opened, but the issue remains. Please, see image attached. I’ve tried to access it from several browsers and different devices (using different IPs), so there’s seems to be an issue with your server. Could you please contact your host and ask them to fix this? Please inform us when the issue with cPanel is resolved.

    Since this might need to be checked by our Second Line Support, could you please share your WP (admin) and FTP creds via our secure contact form from this page If you change the creds to access cPanel, please send them as well. Please use this template to send your info:

    Subject: "Attn: Violeta"
    - WordPress admin username
    - WordPress admin password
    - Login URL
    - cPanel credentials (username/password)
    - FTP credentials (host/username/password)
    - Linkback to this thread for reference
    - Any other relevant URLs

    Please use this subject line to ensure that it gets assigned to me :slight_smile:

    Many thanks in advance!

    Kind regards,


    PS: FYI you can information about how to solve this kind of issues in this article:

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