Plugin update with basic authentication


The "update plugin" option isn't working for some of our sites as they have basic authentication on them and I believe this is stopping WPMU from getting access to update the plugins. Can you advise how we add the basic auth details to the site or what change we need to make the to auth process so that we can use the update option in the dashboard.



  • Katya Tsihotska


    How are you today?

    I've consulted with our developers and found out that the basic authentification really can cause the troubles with WPMU dashboard or the Hub because it can block the requests. Unfortunately, there is no solution known to me. The only way is to turn off your basic authentification, but it could break other plugins or functions that use the authentification, so I wouldn't recommend you to do it.

    If you have any additional questions please let me know and I’ll be happy to help.

    Best regards,