Plugins can't be installed

I am having problems with two of my Wordpress Sites, I can't upload images, download plugins, or install new themes because it says it can't find the directory. I am using the command line to get things done. I have a Cloud server and 1 and 1 hosting

  • Nazmul H. Rupok
    • The Incredible Code Injector

    Hi Alex

    Hope you are doing well. Sorry to hear that you are having some trouble with upload. If you provide me with additional login credentials, I can look into it more.

    https://premium.wpmudev.org/contact/#i-have-a-different-question
    Please visit our private Contact page and complete the form with the following information:

    Subject: "Attn: Nazmul"

    In the Message box, please provide the following:

    - link back to this thread for reference
    - any other relevant urls

    - Admin login:
    Admin username
    Admin password
    Login url

    **If you keep support access active then no need to send in wp-admin"

    - FTP/SFTP credentials
    host
    username
    password
    (and port if required)

    Best regards,
    Nazmul

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