plugins won't update without wpmudev "upgrade"?

Hello!

i’m a WP newbie, so i apologize up front if i’m asking ‘duh’ questions.

although i already have a “pro” wpmudev membership, i’m unable to install the plugins:

* Membership

* Avatars

by clicking “update” within my WP admin panel.

i’m told i need to “upgrade” my membership.

should i be using some sort of manual update method instead?

thanks for your help

stacy