[pm_user] Shortcode form not sending to the recipient

When using the [pm_user user_id=1] shortcode, the form displays but will not send to the designated user. Plugin conflict test performed but no change. Staff was not able to reproduce. There is no relevant debug.log and no JS errors.

  • Predrag Dubajic
    • Support

    Hi Manvir,

    The issue seems to be related to Divi theme.

    I will report this to our developers but since the plugin works fine with default WP theme it's most likely something Divi specific that prevents plugin from working and we can't guarantee that this can be fixed from our end so I suggest getting in touch with Divi developers as well so they can check this out and see why their theme could be causing this.

    Best regards,

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