pop up pro add image button not working

hello,
the add image button not working on my popup pro. does cloudflare create js issues with this plugin? in console log i see this message A Parser-blocking, cross-origin script, https://ajax.cloudflare.com/cdn-cgi/nexp/dok3v=f2befc48d1/cloudflare.min.js, is invoked via document.write. is this the problem? or something else? what should i do?
thanks,
ross

  • Predrag Dubajic
    • Support

    Hey Ross,

    Hope you're doing well today :slight_smile:

    As far as I know we didn't have such reports before so I would like to have a closer look at your installation if you could grant us support access to your site.
    To enable support access you can follow this guide here:
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please respond in this thread once access is granted.

    Best regards,
    Predrag

  • Adam Czajczyk
    • Support Gorilla

    Hello ross!

    I tried to access your site but I'm redirected to the "page not found", most likely due to the admin slug change on the site. In that case the only way I could access the site would be to use the direct way. That said, please send in:

    Subject: "Attn: Adam Czajczyk"

    - Mark to my attention, the subject line should contain only: ATTN: Adam Czajczyk
    - Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
    - Link back to this thread
    - login URL and admin account login credentials (may be a temporary admin account) data
    - Include FTP log-in details (hostname, username & password)
    - Include hosting control panel access details (login address, username & password) - cPanel's usually the control panel used for this, but your provider may use something else; I'll need this for accessing your site's database, preferably via phpMyAdmin
    - Include any relevant URLs for your site

    Please use our contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question.

    Best regards,
    Adam 

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