Popup conditions not working on Nictitate theme

I have activated the popup condition to display on specific url however the condition is not available to turn on for selection.

  • Predrag Dubajic
    • Support

    Hey @joseph,

    Hope you’re doing well today :slight_smile:

    Is this the theme you are referring to https://wordpress.org/themes/nictitate/ ?

    I have tested PopUp Pro on my installation with that theme and didn’t have any issues with conditions so it looks like there’s something else going on here.

    Could you try disabling your other plugins and see if it’s working after that so we know if it’s a plugin conflict somewhere?

    If that doesn’t give any results would you mind allowing support access so we can have a closer look at this on your end?

    To enable support access you can follow this guide here:

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Best regards,

    Predrag

  • Joseph
    • Design Lord, Child of Thor

    Here is my list of plugins.

    Any one of these has had known conflicts with popup or which you might have intuition may be causing the problem?

    Akismet

    AutoChimp

    bbPress

    Better User Search

    BuddyPress

    BuddyPress Profile Shortcodes

    Chimpy Lite – MailChimp WordPress Plugin

    Cimy Swift SMTP

    Code Snippets

    E-Newsletter

    Extra Shortcodes for WP eStore

    Featured Images in RSS w/ Size and Position

    Formidable

    Formidable MailChimp

    Jetpack by WordPress.com

    jQuery lazy load plugin

    JW Player 7 for WordPress – Premium

    MailChimp Sync

    MaxButtons Pro

    MP3-jPlayer

    Nice Animation Progress bar

    One Click Close Comments

    Parallax Gravity – Landing Page Builder

    PDF & Print by BestWebSoft

    PopUp Pro

    Quiz And Survey Master

    Quiz Master Custom

    Revolution Slider

    Stream

    Support System

    TinyMCE Unrestrictor

    Ultimate Branding

    WishList Member™

    WordPress MU Domain Mapping

    WP Affiliate Platform

    WP Content Copy Protection

    WP eStore

    WP Smush Pro

    WP-Invoice

    WP-Invoice: Business Locations

    WP-Pro-Quiz

    Wp-testing

    WP-UserOnline

    WPMU DEV Dashboard

    Zedity

  • Adam Czajczyk
    • Support Gorilla

    Hello Joseph!

    Thanks for sharing results of your investigation. Since I do not have access to "Max Buttons Pro" I'm not able to test it at the moment on my own setup but there's one more thing you may want to give a try before we'll proceed any further:

    – In your dashboard please go to "PopUp" -> "Settings page

    – you'll find a "Load PopUp" using option there

    – there's a drop-down list including four different settings, please try each of them

    This is worth trying as sometimes PopUp scripts are conflicting with scripts included by themes or plugins. Usually this option is only necessary if plugin doesn't load at all but it may help here also.

    Let me know please if it helped!

    Best regards,

    Adam

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.