Popup fails to stop after the popup number limit is reached

Hi Support,

This is the URL where the pop up used to work. Then I discovered I was paying a monthly fee and though the popup was $19 one off price. I stopped paying and thought the popup would still work. Do I need to pay monthly for the popup to work?

It may be unrelated but the popup used to show all the time when I had it set to "Show less than x" where the x was set to 2. This method did work for 6 weeks on out popups. Then it would not stop showing even though the max was set to 2. Now after I turned it off for a few days it will not show up even when the limit is set to 20.

wordpress 3.6 using StudioPress Crystal theme and Genesis Framework (the parant theme). This site has been active for 3 years.

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