popup plugin is not working when i am inserting form in it

Dear,

My popup is not loading in site and preview also.I have inserted Gravity form in it.When i inserted contact form, popup is opening but it is not showing the actual form it showing only short code of contact form7.Please resolve the issue with gravity form as i am going to use it…

Thank you

  • Ash
    • WordPress Hacker

    Hello @Amarchand

    Welcome to WPMU community!

    I hope you are well today and thanks for asking the question.

    Are you inserting Gravity Form with shortcode? Would you please try different loading method from Popup > Settings? Also, please enable support access from WPMU DEV > Support so that we can take a closer look.

    Cheers

    Ash

  • Ash
    • WordPress Hacker

    Hello @ Amarchand

    We have found a known issue about not submitting form in a multisite, though it works in a single site. This is already reported to the developer and he will be taking a look.

    We appreciate your patience on this.

    Cheers

    Ash

  • Philipp Stracker
    • The Crimson Coder

    Hi Amarchand,

    please open the page PopUp > Settings

    Then select “Loading method: Page footer” and save

    When you do this then Gravity Forms will work correctly for you.

    We’ll release some small bugfixes for PopUp Pro shortly that will also display a note for you, when you use a shortcode that requires “Page Footer” loading method (like Gravity Forms)

    Let us know if this solved your issues!

    Thanks, Philipp :slight_smile:

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