Popup Pro Does not appear for preview

I am trying to create a popup with an image and I entered the following
as content
<span style="font-family: 'La Belle Aurore', sans-serif; font-size: 36px;">Award Winning Photographer Reveals Secrets to Fabulous Wedding Photographs...</span>

I have used Google Font elsewhere in the site, but the popup is not rendering in preview.
In fact this does not seem to be due to Google Font.
The pop up does not preview even with default H3 text

  • Tyler Postle
    • CGO

    Hey Anand,

    Hope you're doing well today!

    Do you mind granting us support access so we can take a closer look?

    You can grant support access via admin dashboard - WPMU DEV > Support > Support Access > Grant Access.

    Will need to see this first hand to troubleshoot.

    Also, in the meantime it would be a good idea to do a plugin conflict check by deactivating all your other plugins then testing again - often these types of issues are due to do plugin/theme conflicts.

    Look forward to hearing back!

    All the best,

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.