PopUp pro does not work on my site

I have installed popup pro but it does not give me the popup pro features.

  • Sajid

    Hello Danie Keizer,
    Hope you are doing good today :slight_smile:

    I am assuming, you are updating from free version of PopUp to pro ? If yes, then please make sure you delete the free version of PopUp plugin first and then install PopUp Pro version from WordPress Dashboard -> WPMU DEV -> Plugins.

    If you are still getting issue while installing and using the PopUp Pro plugin then please enable support staff access so I could take a closer look.

    To grant access go to Dashboard -> WPMU DEV -> Support -> Support Access -> Grant Support Access or see this manual for more details regarding how to enable support staff access.

    Take care and have a nice day :slight_smile:

    Best Regards,
    Sajid - WPMU DEV Support

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