popup pro is not

popup pro is not showing in the plugins section and tried to install free version its not upgrading to pro and if i delete the free version it still stays in the wpmu dashboard plugins section in install plugins .

    Adam Czajczyk

    Hello Leah,

    I hope you're well today and thank you for your question!

    I checked your site and I can see that the free version is installed there. In order to switch to the Pro version please give these steps a go:

    1. Visit this page while being logged in to your WPMU DEV account here:
    2. Download the plugin by clicking on a gray "Download Plugin 4.8" link right below the green "Install" button; the file should be saved to your local drive as a .zip file
    3. Go to your site's "Plugins -> All plugins" page
    4. Disable and delete current version of the plugin
    5. Go to "Plugins -> Add New" page and use "Upload -> Browse" option to find downloaded .zip file on your drive
    6. Proceed with installation

    That should install a full version. Let me know please if that worked for you.

    Best regards,
    Adam