Popup Pro not working on mobile

I have installed popup pro and configured it. Seems to be fine on desktop. But mobile shows only a transparency that partially tints the site with no text or way to close the popup. It is blocking access to the site.

This is a development site where I am just testing the plugin, but if this is any indication, it isn't a responsive solution. Please clarify. Thanks.

  • Predrag Dubajic
    • Support

    Hey Tim,

    Hope you're doing well :slight_smile:

    I checked your site and noticed that your theme uses the same classes as PopUp plugin and they define popup class to be hidden on smaller screens and it actually misplaces it as well.

    We could go around this by tweaking the CSS to get it to work with the theme, however my suggestion is to check out our Hustle plugin which is a more modern plugin and it uses more specific classes and structure in order to avoid issues like these.

    Best regards,

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