We have recently bought the full membership and we have installed the PopUp Pro plugin. So after we have installed the plugin we set up our pop up to be visible on home page only and only if you visit our website from USA IP address. That is how we like it to be.
So from the beginning everything was OK and pop was showing only if visitor comes from US IP address which was very good.
But for some reason now pop up started even to show in Canada as well during certain periods of the time even if we visit website from Canadian IP address pop up still shows but not always. It does that from time to time so it is not good at all.
Same as happening on our test site which is http://www.topbct.ca/bctca/
So I see that inside the plugin there is FREE GEO IP API locator and based on that this plugin works, so maybe problems come from the there.
So please can you help us to resolve this issue and if you want I can give you the access to our test site sou you can try.
But again this problem is showing from time to time which really is not good..
Please help and open the support ticket if necessary .