Popup Pro save times out when wp_posts has a lot of data

On a system that has millions of rows in wp_posts, when saving data in PopUp Pro, it times out. On a machine with only a few hundred thousand the save is working, however truthfully, still pretty slow. Is the performance of save related to the number of posts?

  • James Morris

    Hello Candace,

    I hope you are well today.

    As you can see in the URL string (?post_type=inc_popup), PopUp pro is just a custom post type. While there is a little additional post meta data being stored, there's nothing particularly special about how the data is stored int he DB.

    However, in the interest of digging into this further to determine why you are experiencing these issues, can you provide us access to a site where PopUp Pro is timing out?

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    Best regards,

    James Morris

  • James Morris

    Hello Candace,

    Just to follow up in the thread per our email discussion...

    The issue was that the AnsPress plugin was overloading MySQL resources, thus causing PopUp pro, and various other WP functions to fail due to excessive load. This was found by performing a plugin conflict test as outlined in the following article: https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let us know if you have any further questions. We'll be happy to help! :slight_smile:

    Best regards,

    James Morris

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