Popup stays on screen but does not show success message

I have contact form inside popup Request a Quote - when I hit submit it refreshes the popup but I have no idea if it was sent successfully until I reopen the popup. Can we get it to show the success message and then refresh??

  • Sajid

    Hi Terri,
    Hope you are doing good today :slight_smile:

    That appears to be issue with latest PopUp Pro plugin. I could replicate this issue on my own site as well. So I am marking it as confirmed bug and reporting the developer to get it fixed in new version of this plugin.

    Meanwhile, please downgrade the plugin to version 4.7.1.1. To download the older version of this plugin go to PoUp Pro Project page, click on changelog (see screenshot) and click on download button next to version 4.7.1.1 (see second screenshot).

    Now, deactivate then delete the existing version of PopUp Pro plugin and install it manually from Plugins -> Add New -> Upload.

    This feature is working fine in 4.7.1.1 version. Make sure you select Refresh PopUp or do nothing (use for Ajax Forms) behaviour for Form submit (see screenshot).

    Take care and have a nice day :slight_smile:

    Best Regards,
    Sajid

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