It's been lovely to have your wonderful Services all over!
Today I'm looking for a solution of you guys. If you could help me to guide to the right direction, would be highly appreciated.
Your plugin called "Support system" is a great support system by far we have come across.
Now we are looking to make it even better integrated with contact form7 or something similar kind of plugin you might have developed or know from Wordpress directory.
The way we want to get it, visitors would complete a simple contact form from the site, which would then create an automatic ticket at the backend. Then back office stuff would be able to communicate with the visitor. Whole conversation will automatically be part of a tracked conversation.
Please have a look at "Vicita" they have successfully done that but we don't like that because all information collected being saved to Vicita's server not to the Wordpress repository or the site itself.
I'm here today to look out for a solution for this. Please advise me with honest opinions and expertise.